This site uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. To change your preferences, see our Cookies & Tracking Notice. Otherwise, closing the banner or clicking Accept all Cookies indicates you agree to the use of cookies on your device. Cookies & Privacy Notice

Message at till

Drive repeat business with personalised promotions post sale

With many customers visiting and transacting regularly, your stores or venues are a great, agile and cost-effective location to reach them. Using Eagle Eye AIR gives you the opportunity to target customers in real-time with personalised messaging, through physical coupons at the till or with digital coupons, SMS and in-app push notifications following a transaction. Customers will feel valued as they are engaged by compelling timely and tailored offers based on what they have just or not bought, or profile or purchasing history.

Vision

Connects POS, CRM and AIR so you can reach customers in real-time with relevant and targeted promotions at the till.


Challenges

  • Engaging new and existing customers
  • Lack of personalisation in promotional messaging
  • Cross-channel redemption
  • Providing variety in coupon formats

Features

  • Tailored messaging at POS, based on basket content and single customer view CRM data
  • Same reward redeemable across sales channels

Results

  • Operation cost-savings deriving from digitisation 
  • Engaging customer experience driving retention
  • Increased redemption rates
  • Increased frequency and average spend


 

Find out how we can help your business

Get in touch