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Loyalty

Enabling businesses to reward the behaviour they seek in any way they choose

Introducing Eagle Eye Reward

Eagle Eye Reward provides businesses with the most flexible capability to build and deploy any loyalty or customer engagement proposition that they desire. From simple stamp cards to complex, multi-tiered benefit systems, we enable businesses to build programmes both to attract new customers and to retain and reward existing ones.

Eagle Eye provides us with the next generation of digital marketing technology enabling us to engage with consumers wherever they are on their shopping journey. This allows us to reward them individually which is core to our customer centric strategy at Loblaw

Senior Vice President of Loyalty and Consumer Insights, Loblaw Companies Limited

Our solution – Eagle Eye Reward

Master loyalty platform to manage points, continuity, coalitions, tiering etc.

Master loyalty platform to manage points, continuity, coalitions, tiering etc.

Enables simple ID management and provides a single customer view

Enables simple ID management and provides a single customer view

Deploy personalised rewards and recognition

Deploy personalised rewards and recognition

Streamline management of supplier or 3rd party funded offers

Streamline management of supplier or 3rd party funded offers

Real-time, omnichannel POS connection & basket adjudication

Real-time, omnichannel POS connection & basket adjudication

User-friendly  management & real time reporting interface

User-friendly management & real time reporting interface

Benefits of Eagle Eye Reward

Flexible customer engagement: One platform to deliver the full suite of customer engagement tactics: points, promotions, charity donations, coalitions, subscriptions, continuity schemes and more

Seamless customer experience: Ability to clip code to native Apple or Android wallets

Eagle Eye AIR Wallet: The most flexible and scalable data model providing a single customer view and enabling innovative, future-proofed and personalised customer loyalty initiatives

Omnichannel: Drive customer engagement by providing seamless, omnichannel experiences across all touchpoints. The difference between multichannel and omnichannel is that although all channels are available to a customer in multichannel, they are not connected

Unrivalled Scale and Speed: Currently delivering +350m personalised loyalty offers per week

New Revenue Streams: Open up new, profitable revenue streams by commercialising access to any digitally engaged customers to key suppliers and 3rd party partners

Video

Value-Driving Omnichannel Initiatives within Retail

Click here to watch Eagle Eye’s Founder and CTO, Steve Rothwell and Sarah Jarvis, Head of Solutions Marketing, talk all things promotions and loyalty.

Watch Video

Find out how we can help your business

Book a Demo