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Contact us

United Kingdom
Phone no: 0844 824 3686

Head Office:
31 Chertsey Street,
Guildford,
Surrey, GU1 4HD

Manchester:
Digital World Centre,
1 Lowry Plaza, The Quays,
Manchester M50 3UB

More information

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message at till

did you know that a recent survey shows that 75% of consumers are unhappy with receiving generic offers and 81% are influenced by relevance when redeeming a promotion?

With many customers visiting and transacting regularly, your stores or venues are a great, agile and cost-effective location to reach them. Using eagle eye AIR gives you the opportunity to target customers in real-time with personalised messaging, through physical coupons at the till or with digital coupons, SMS and in-app push notifications following a transaction. Customers will feel valued as they are engaged by compelling timely and tailored offers based on what they have just or not bought, or profile or purchasing history.

vision

Connects POS, CRM and AIR so you can reach customers in real-time with relevant and targeted promotions at the till.


challenges

  • Engaging new and existing customers
  • Lack of personalisation in promotional messaging
  • Cross-channel redemption
  • Providing variety in coupon formats

features

  • Tailored messaging at POS, based on basket content and single customer view CRM data
  • Same reward redeemable across sales channels

results

  • Operation cost-savings deriving from digitisation 
  • Engaging customer experience driving retention
  • Increased redemption rates
  • Increased frequency and average spend


 

Discover how you can drive emotional loyalty by getting in touch today

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