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Retail: ways to increase sales and grow loyalty

Ensure that you have a steady stream of new and returning customers when operating within a highly competitive retail market by knowing everything you can about your customer

How do you ensure that you have a steady stream of new and returning customers when you operate in a highly competitive retail market? Simple - by knowing everything you can about your customer by gaining a single customer view. Our Eagle Eye AIR platform gives you just that capability, with the opportunity to target customers with tailored offers whilst monitoring the performance in real-time. Whether you’re wondering how to increase sales in retail or to grow customer loyalty in retail, look no further.

What your consumers get...

  • An immersive, engaging shopping experience across all channels
  • Highly-tailored and personalised offers, delivered directly to their devices
  • Added value and convenience

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What your brand gets...

  • New, engaged customers
  • Re-engaged returning customers (read our ‘lapsed customer’ campaign case study)
  • Real-time reporting on campaigns and promotions
  • Comprehensive, cross-channel customer data or ‘single customer view’
  • Savings on operational costs through digitisation
  • Omni-channel coupon distribution
  • Increased footfall, increased customer loyalty and greater revenue

Key issues - how we address them

Can’t track your new customer acquisition? → We connect online and offline data to bring you closer to your customer and achieve a single customer view. See our reach and redeem proposition

Difficulty in tracking digital marketing ROI? → We deliver real-time consumer and basket data, so you can optimise campaigns as they are running

Trouble increasing customer engagement? → Using our platform to gather extensive customer data, you can see what offers appeal to which customers, allowing you refine promotions and target the right customers with the right offers - at the right time 

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Ladbrokes

Ladbrokes is a world leader in the betting and gaming industry. With over 3,500 betting shops in the UK alone, Ladbrokes is continuing to grow as a leading brand in the UK, as well as across Ireland, Spain, Italy and Australia.

read the case study

IMO Car Wash - the mobile app

As the largest, dedicated car wash company in the world, IMO operate over 900 washes across 14 countries. With over half a century in the business, they’ve washed an estimated 900 million cars. Thanks to state-of-the-art conveyor technology, IMO now wash an impressive 35 million cars every year.

read the case study

Thomas Pink

Thomas Pink is a leading luxury clothing business founded in 1984. It is part of the LVMH group, with over 90 stores around the world.

read the case study

Greggs

Greggs is the largest bakery chain in the United Kingdom with nearly 1800 stores. Greggs has become a much-loved and trusted family brand through their products and their focus on customer experience. By collaborating with Eagle Eye, Greggs were the first company to market a digital loyalty and payment scheme in the food-to-go sector.

read the case study

IMO Car Wash - customer campaign

As the largest, dedicated car wash company in the world, IMO operate over 900 washes across 14 countries. With over half a century in the business, they’ve washed an estimated 900 million cars. Thanks to state-of-the-art conveyor technology, IMO now wash an impressive 35 million cars every year.

read the case study

If you’re looking to increase sales in retail alongside 70% of other UK brands and over 30% of UK Tier 1s, then take a look to see how they’re using our platform

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