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Contact us

United Kingdom
Phone no: 0844 824 3686

Head Office:
31 Chertsey Street,
Surrey, GU1 4HD

Digital World Centre,
1 Lowry Plaza, The Quays,
Manchester M50 3UB

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Grocery: a single customer view

Streamline your in-store processes and blend multi-channel data to achieve a single customer view

Would you like to streamline in-store processes and blend multi-channel data to achieve a single customer view? We can help you better understand your customers’ needs and interests, enabling a truly personalised approach based on individual customer preferences. With Eagle Eye you can drive footfall, increase online grocery coupon redemption, grow consumer loyalty and boost revenue whilst preventing coupon fraud.

What consumers get…

  • A seamless, engaging shopping experience across all channels
  • Relevant offers tailored to their single customer view profile
  • Multi or single use codes, delivered directly to their device
  • Added value and convenience

put your customer in focus

What grocers get…

  • A comprehensive, consolidated single customer view
  • Real-time performance data, reporting direct to your CRM for easily identifiable ROI
  • New customers
  • Re-engage lapsed or returning customers
  • Optimise and manage detailed online grocery coupon campaigns
  • Operational cost savings, through digitisation
  • Omni-channel coupon issuance
  • Coupon fraud and mal-use protection

Key issues - how we address them

  • Changing customer loyalty landscape? To grow brand loyalty and saliency, we enable the creation of tailored customer incentives, meaning the customer only receives timely offers that are relevant to them, based on known previous purchasing behaviour.
  • Timely and costly paper-based processes? We streamline and digitise the entire coupon issuance and redemption process, offering operational cost-saving and cutting down on paper coupon usage.
  • Don’t know where your customers are coming from? We blend both online and offline data to help you better identify your customers, offering you a single customer view. If you’d to know more, take a look at our reach and redeem proposition.

Looking to streamline in-store processes and drive sales?

Get in touch