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White Papers & Guides

Stay up to date with the latest international Eagle Eye research

White Papers & Guides

Eagle Eye 2019 Insights Report

This year will continue to see the strategic impact of digital and its influence on the store top retail agendas. So ...

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White Papers & Guides

Whitepaper: Changing tastes & flavours

Canadian dining habits are changing. New research shows 71% of Canadians dine out up to 10 times each month, but food...

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White Papers & Guides

Whitepaper: The digital imperative - harnessing the power of now

As continued pressure to keep pace with tech-enabled consumers builds, one of the key attributes of future winners will be those who successfully integrate digital into their businesses. The import...

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Guide: Reach & redeem

With over 3 billion social media users in the world, brands and businesses are using innovative social media campaign...

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Guide: Food-to-go and restaurant loyalty

Today the UK restaurant and food-to-go markets are highly competitive, so leading chains and up-and-coming independen...

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Guide: Revolutionise your business with staff rewards

Traditional staff rewards don't necessarily help you get the best from your people. The latest schemes are leading th...

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Guide: Reinventing loyalty for the digital age

While competition between merchants is at a high it’s increasingly important to make meaningful connections with your...

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Whitepaper: Shifting loyalties in Canada

Our research, conducted in association with Ipsos, finds that new approaches in data, personalization, and mobile eng...

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Whitepaper: Personalisation: Beyond a name

Our research exploring consumer expectations around personalisation and data collection to enable better customer exp...

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White Papers & Guides

Whitepaper: Great expectations: The connected customer

Our research explores what consumers really want and expect from retailers and restaurants to enable better customer experiences, through digital enablement

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Guide: 6 steps to meeting customer needs and expectations

Enhancing customer loyalty and growing customer loyalty and retention are hugely valuable. It costs 500% more to acqu...

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White Papers & Guides

Whitepaper: Reload your loyalty: do you even know your consumers?

Our research with YouGov explores the world of consumer loyalty, what it means and what the consumer really expects

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