Retailers have been talking about the importance of digital transformation for a while. Retail’s BIG Show, an annual New York retail technology event, this week provided an opportunity to evaluate progress.
Positioned in the calendar to capitalise on pent up demand for new tech-enabled capability that builds from Black Friday through Christmas and up to the release of January trading statements, Retail’s BIG show is also a good indicator of what technology trends are likely to help them on the transformation journey.
Read the rest of Miya Knights' article in The Grocer here
, in which she discusses the key themes from keynote speeches at NRF 2019, including digital demands, shopper experience and the central role of technology in retail.