CMS Wire: What Are the Emotional Drivers Behind Customer Experience?

In CMSWire, our Head of Industry Insight Miya Knights shares her thoughts on brand affinity and how brands can create positive emotional connections with customers.

Author: Scott Clark, CMS Wire

In CMSWire, our Head of Industry Insight Miya Knights shares her thoughts on brand affinity and how brands can create positive emotional connections with customers.  

Learn more about the emotional drivers behind the customer experience and how to increase customer loyalty and retention.