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Blog
The economic backdrop is tough, and the consumer is cautious. These are not auspicious conditions for 2018. Discounters such as Aldi, Lidl and B&M continue to open new stores and increase the pressure. Meanwhile the big four collectively have got stronger, with the laggard Asda showing signs of getting its mojo back. Click here to read the rest of Tim’s article in The Grocer, in which he reflects on major retail industry events of 2017 whilst providing his thoughts on 2018 and the opportunities for retailers to create data-driven customer journeys through omni-channel data collection.
In an interview conducted before the pandemic, Miya Knights talks with The Business Book Awards team about her and Tim Mason's vision behind their book, Omnichannel Retail: How to Build Winning Stores in a Digital World.
In such unprecedented times as those we all currently face amid the global Covid-19 pandemic, everyone’s thoughts will always first turn to our loved ones. But it has also highlighted the importance of the gift of giving.
Commenting in Retail Week, Miya Knights, Head of Industry Insight at Eagle Eye Solutions explores the question of whether retailers of 'non-essential' goods should continue trading online.