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Blog
Established retailers must ensure they know how to win with customers in today’s digitally enabled competitive landscape by learning from the likes of Alibaba, Amazon and JD.com’s online-first advantages.
Their technology-based innovation and digital strategies have enabled these e-commerce giants to harness the opportunity to know and market to their customers in far more effectively targeted and data-driven ways. Read the rest of Tim's article in The Grocer here.
In an interview conducted before the pandemic, Miya Knights talks with The Business Book Awards team about her and Tim Mason's vision behind their book, Omnichannel Retail: How to Build Winning Stores in a Digital World.
In such unprecedented times as those we all currently face amid the global Covid-19 pandemic, everyone’s thoughts will always first turn to our loved ones. But it has also highlighted the importance of the gift of giving.
Commenting in Retail Week, Miya Knights, Head of Industry Insight at Eagle Eye Solutions explores the question of whether retailers of 'non-essential' goods should continue trading online.