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The Grocer: Digital transformation: lessons from Alibaba, Hema & Kroger

Seize Digital
Retailers have been talking about the importance of digital transformation for a while. Retail’s BIG Show, an annual New York retail technology event, this week provided an opportunity to evaluate progress.
Positioned in the calendar to capitalise on pent up demand for new tech-enabled capability that builds from Black Friday through Christmas and up to the release of January trading statements, Retail’s BIG show is also a good indicator of what technology trends are likely to help them on the transformation journey.

Read the rest of Miya Knights' article in The Grocer here, in which she discusses the key themes from keynote speeches at NRF 2019, including digital demands, shopper experience and the central role of technology in retail.