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Blog
You’ve written your marketing list but have you checked it twice? Many marketers leave loyalty off the table at Christmas in favour of short-term sales, but the long-term strategy has more rewards. Take note of 3 promotion ideas to bring loyalty home this season.
Make use of location triggers to serve promotions to Christmas shoppers as they interact with your business. As your customer are browsing the aisles they’ll be able to receive and redeem product coupons in real-time. Better still, your customers can be served coupons for use in the New Year to increase sales and drive footfall. With digital promotions software you can set up location triggers and view the online/offline customer journey to create incentives for customers to visit more frequently or increase spend.
Digital natives don’t look for the cheapest deals; they demand a personalised approach to promotions and rewards. Build loyalty and value with your customer on a one-to-one basis with digital messaging, encompassing email, push notifications and SMS. Utilise basket data to send relevant push notifications to customers and deliver promotions, offers and rewards in real-time. With low set-up costs and a highly flexible nature, digital engagement tools are a superb way to enhance consumer experience and assist loyalty this Christmas and beyond.
Real-time data – facilitated by digital promotions platforms such as Eagle Eye AIR – is key to understanding purchasing habits and incentivising loyalty during the hectic shopping season. Create meaningful festive rewards for your loyalty scheme members with a little help from your data. Use your CRM system to provide relevant individual or grouped promotions to reward scheme members, then utilise SMS, email & push notifications to encourage action. A good method is to map gift purchases from last year and then remarket to customers based on these purchases. Looking to get loyalty wrapped up this season? We deliver the rewards platform you need to build and manage your loyalty proposition and can digitise your existing schemes. Get in touch today to discuss your promotion ideas.
The need to protect consumers’ data privacy is changing the tools available to marketers and, in the process, affecting their ability to personalize content that helps them connect engagement to demand. In this piece, originally published on Modern Marketing Today, Eagle Eye’s Joel Percy discusses how the removal of third party cookies will affect marketers and what they can do to continue to personalize their engagement with customers and deliver success to their brands.
Today’s conscious consumers are asking brands to support their commitment to bettering the world we live in. Read more of Tim's article about how Australian consumers are becoming more aware of the need for green purchases here, in RetailBiz.
What will Black Friday look like this year? After 18 months of pandemic disruption, will the lure of pre-Christmas bargains tempt shoppers out again? 🏷 To discuss your promotions and loyalty plans, get in touch touch with us today 💬