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The Grocer: Lessons in loyalty from Canada's Sobeys and Loblaw

Three significant innovations in the retail and grocery landscape have taken place in Canada and the north west of the US in recent weeks. A fortnight ago in Seattle, we saw the Amazon Go cashier-less c-store open for the first time.

Seize Digital
Three significant innovations in the retail and grocery landscape have taken place in Canada and the north west of the US in recent weeks. A fortnight ago in Seattle, we saw the Amazon Go cashier-less c-store open for the first time. And two of Canada’s largest grocers have just announced partnerships with leading UK tech companies - Sobeys with Ocado, and Loblaw with Eagle Eye.
 
The Canadian grocery market is worth $75bn annually, and these high-profile commitments to digital and omnichannel retail are a clear sign of the direction the industry is heading in. So, what can UK businesses learn?
 

Click here to read the rest of Tim’s article in The Grocer, in which he reflects on the progression of the Canadian loyalty market and encourages UK grocers to understand what is at their digital heart in order to keep up.