Three significant innovations in the retail and grocery landscape have taken place in Canada and the north west of the US in recent weeks. A fortnight ago in Seattle, we saw the Amazon Go cashier-less c-store open for the first time. And two of Canada’s largest grocers have just announced partnerships with leading UK tech companies - Sobeys with Ocado, and Loblaw with Eagle Eye.
The Canadian grocery market is worth $75bn annually, and these high-profile commitments to digital and omnichannel retail are a clear sign of the direction the industry is heading in. So, what can UK businesses learn?