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Click here to read the rest of Tim’s article in The Grocer, in which he reflects on the progression of the Canadian loyalty market and encourages UK grocers to understand what is at their digital heart in order to keep up.
Retail’s BIG Show hosted by the US National Retail Federation in New York is a great place to evaluate the latest retail technology trends
The impact of Amazon Go has shaken up retail with its cashier-less checkout concept. This has led many to question whether this spells the beginning of the end for traditional, manned checkouts. I would contend, no. It is always best to take a pragmatic view when looking to predict what impact technologies like those that enable Amazon Go’s Just Walk Out checkout-less shopping experience is likely to have on the wider industry.
Canada’s food and beverage industry is dynamic, competitive and as diverse as its citizens. But F&B owners and operators are facing some persistent challenges. To what extent these challenges affect operations will vary from business to business, but they are commonplace across the industry nonetheless. The good news is that many can be combatted by improving customer engagement and implementing loyalty strategies.