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Phone no: 0844 824 3686

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Digital insights blog

Stay up to date with the Eagle Eye blog, covering the most important topics within the customer loyalty and digital promotions landscape.

Blog

The five key learnings from traditional loyalty schemes

Eagle Eye is excited to announce the launch of a new book, Omnichannel Retail: How to Build Winning Stores in a Digital World, by our CEO, Tim Mason, to help deliver profitable, bricks and mortar retail in the digital age. To mark today’s publication, this first blog in a weekly series of 12, serialises the book chapter by chapter, and includes exclusive excerpts as a preview of its key themes and recommendations.

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Blog

Restaurants Canada: Three easy ways restaurants can encourage repeat customers

It won’t surprise Canadian restaurant operators to learn that Canadian consumers frequently enjoy taking their meals outside of their homes. In fact, according to our recent food & beverage industry research, 71% of Canadians dine out up to 10 times per month. How can restaurants ensure that one (or two, or three) of those 10 visits are to their establishment?

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Blog

Retail Insider: How Canadian retailers can fight fraud with digital offers and staff rewards

Fraud is one of the closest things we have to a universal business challenge. No sector, industry or company is immune. The issue is on the rise in Canada and the stakes couldn’t be higher. Recent research from the Retail Council of Canada shows business fraud grew at an alarming rate of 78% YOY in 2017.

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Blog

The Grocer: Retailers must now think like technology companies

The discounters have been busy of late: Aldi is trialling self-checkouts and opening a new, Local store format in Balham, while Lidl is seeking to secure London sites for a similar format – moves very few pundits could have foreseen on their entry to the UK 30 years ago.

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Blog

Menu Magazine: Capitalizing on Customer Engagement: Takeaways from RC Show 2019

This past February, the Eagle Eye team was pleased to take part in the “Marketing Beyond Your Walls” panel at RC Show 2019. The panel discussed how F&B professionals can leverage digital technology to reach new customers, beyond their brick and mortar location, to grow their topline. It stressed the importance for F&B operators to understand their customers, and to infer intent from their buying decisions both off and on premise.

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Blog

Omnichannel Retail: The Digital Imperative

Eagle Eye is excited to announce the launch of a new book, Omnichannel Retail: How to Build Winning Stores in a Digital World, by our CEO, Tim Mason, to help deliver profitable, bricks and mortar retail in the digital age. To mark today’s publication, this first blog in a weekly series of 12, serialises the book chapter by chapter, and includes exclusive excerpts as a preview of its key themes and recommendations.

Read more