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digital insights blog

stay up to date with the eagle eye blog, covering the most important topics within the customer loyalty and digital promotions landscape.


The Grocer: Casino's Ocado deal plays well

The shares of Casino Group got a 10% bump recently following news its Monoprix chain had struck a deal to sell via Amazon Prime. The group had previously announced a decision to deploy Ocado’s supply chain technology.

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Why your customer rewards program needs an omnichannel approach

The numbers of channels which customer use to engage with your business are ever expanding, and they expect a seamless customer experience between digital and offline channels

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5 ways to improve customer engagement with meaningful retail experiences

Improving customer engagement with retail experiences is easier than you might think. Get a handle on omnichannel sales experiences and rewarding loyalty today.

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The Grocer: Loyalty will be key at the new discount Tesco

Speculation that Tesco has a new discount store format in the works may have taken some by surprise. But it has shown that it has learned to develop and run new formats.

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The Grocer: Lessons in loyalty from Canada's Sobeys and Loblaw

Three significant innovations in the retail and grocery landscape have taken place in Canada and the north west of the US in recent weeks. A fortnight ago in Seattle, we saw the Amazon Go cashier-less c-store open for the first time.

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NRF: day 2 - a focus on mobile

We listened to speakers from Ahold Delaize, the Hershey Company and PepsiCo talking about how they are working with retailers to change the instore experience for customers, opening up sections of the store to incorporate technology. 2017 was the year that was game changing for them in changing the retail experience for their customers.

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