White Papers & Guides

Stay up to date with the latest international Eagle Eye research

Eagle Eye 2019 Insights Report

This year will continue to see the strategic impact of digital and its influence on the store top retail agendas. So ...

Whitepaper: Changing tastes & flavours

Canadian dining habits are changing. New research shows 71% of Canadians dine out up to 10 times each month, but food...

White Papers & Guides

Whitepaper: The digital imperative - harnessing the power of now

As continued pressure to keep pace with tech-enabled consumers builds, one of the key attributes of future winners will be those who successfully integrate digital into their businesses. The import...

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Guide: Reach & redeem

With over 3 billion social media users in the world, brands and businesses are using innovative social media campaign...

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Guide: Food-to-go and restaurant loyalty

Today the UK restaurant and food-to-go markets are highly competitive, so leading chains and up-and-coming independen...

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Guide: Revolutionise your business with staff rewards

Traditional staff rewards don't necessarily help you get the best from your people. The latest schemes are leading th...

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Guide: Reinventing loyalty for the digital age

While competition between merchants is at a high it’s increasingly important to make meaningful connections with your...

White Papers & Guides

Whitepaper: Shifting loyalties in Canada

Our research, conducted in association with Ipsos, finds that new approaches in data, personalization, and mobile eng...

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Whitepaper: Personalisation: Beyond a name

Our research exploring consumer expectations around personalisation and data collection to enable better customer exp...

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Whitepaper: Great expectations: The connected customer

Our research explores what consumers really want and expect from retailers and restaurants to enable better customer experiences, through digital enablement

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Guide: 6 steps to meeting customer needs and expectations

Enhancing customer loyalty and growing customer loyalty and retention are hugely valuable. It costs 500% more to acqu...

White Papers & Guides

Whitepaper: Reload your loyalty: do you even know your consumers?

Our research with YouGov explores the world of consumer loyalty, what it means and what the consumer really expects