Thank you to everyone that joined us at Landing Forty Two for our Digital Connect event. We had a fantastic range of industry expert speakers including Mike Ryan from Fusion Futures, Kerry Wright from Purple, Najeeb Ahmad from PizzaExpress, Nathan Naylor from Society of London Theatre, Steve Taylor from Hearts and Science, along with our very own Steve Rothwell, Tim Mason and Sir Terry Leahy.
The afternoon focused on the importance of providing a connected, digitally enabled journey to enable better customer experiences and brand advocacy.
We were also pleased to launch our Purple Paper Great Expectations: The Connected Customer – featuring our recent research into what consumers want and expect from retailers and restaurants in today’s digital era to allow for a better customer experience.