Digital Insights Blog

Stay up to date with the Eagle Eye blog, covering the most important topics within the customer loyalty and digital promotions landscape.

Blog

The Beauty of Liberty London's Subscription Programme: My Journey

Liberty, the iconic high-end department store nestled on Regent Street has stood as a London landmark since the late ...

Read more
Blog

DIAL Turns 30 This Year: Happy Birthday!

As it approaches its 30th birthday, the DIAL model remains the powerful engine to deliver personalisation to drive sa...

Read more
Blog

A Better, Simpler & More Effective Way to Accelerate Customer Loyalty by Utilising MACH Architecture

How MACH principles enable more effective loyalty and personalisation execution.

Read more
Blog

Meet MACH: The Principle of Eagle Eye’s Technology Approach

How MACH principles enable us to deliver more effective and valuable solutions to our clients.

Read more
Blog

The Grocery Loyalty Landscape in Canada and the United States [A Survey Snapshot]

Consumer behaviors in Canada and the United States reveal opportunities for grocery retailers to drive more loyalty a...

Read more
Blog

The Grocery Loyalty Landscape in Asia Pacific [A Survey Snapshot]

Consumer behaviours in APAC reveal opportunities for grocery retailers to drive more loyalty and customer retention b...

Read more
Blog

Grocers' Data Advantage: Leveraging Shopper Data Spurs Instacart Exodus

Direct access to their shoppers' data outweighs other benefits provided to grocers by the third-party delivery servic...

Read more
Blog

The Unfulfilled Promise of Personalised Offers

Personalised offers have the potential to transform the way retailers engage with customers, making it a game-changer...

Read more
Blog

Retail Pharmacy – Digital Personalisation Beckons…

Grocery retailers have certainly been the pioneers of mass personalisation in the omnichannel retail world. Next, wit...

Read more
Blog

Woolworths' Everyday Extra Subscription — 2023's Game-Changer in Australian Retail

Wondering how Everyday Extra has become a game-changer in Australian retail? In this article, I offer my insights on two crucial aspects: the customer proposition and the technology behind it. Keep...

Read more
Blog

Opinion — Real-time Promotions a Game-changer for Retailers

Retailers are exploring ways to "digitise" in-store sales so they can create one-on-one communication with shoppers a...

Read more
Blog

New Year, New Directions: The Top 5 Trends for Grocers in 2022

Grocers have adapted their operations rapidly, but there is more transformation coming. Here are the top 5 trends we ...

Read more