Digital Insights Blog

Stay up to date with the Eagle Eye blog, covering the most important topics within the customer loyalty and digital promotions landscape.

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Unlocking the Power of Composable Tech for Omnichannel Personalization

Unlock the future of retail with a composable tech stack! Discover the power of composability in delivering seamless,...

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The Beauty of Liberty London's Subscription Programme: My Journey

Liberty, the iconic high-end department store nestled on Regent Street has stood as a London landmark since the late ...

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DIAL Turns 30 This Year: Happy Birthday!

As it approaches its 30th birthday, the DIAL model remains the powerful engine to deliver personalisation to drive sales growth and customer lifetime value.

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A Better, Simpler & More Effective Way to Accelerate Customer Loyalty by Utilising...

How MACH principles enable more effective loyalty and personalisation execution.

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Meet MACH: The Principle of Eagle Eye’s Technology Approach

How MACH principles enable us to deliver more effective and valuable solutions to our clients.

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The Grocery Loyalty Landscape in Canada and the United States [A Survey Snapshot]

Consumer behaviors in Canada and the United States reveal opportunities for grocery retailers to drive more loyalty a...

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The Grocery Loyalty Landscape in Asia Pacific [A Survey Snapshot]

Consumer behaviours in APAC reveal opportunities for grocery retailers to drive more loyalty and customer retention b...

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Grocers' Data Advantage: Leveraging Shopper Data Spurs Instacart Exodus

Direct access to their shoppers' data outweighs other benefits provided to grocers by the third-party delivery servic...

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The Unfulfilled Promise of Personalised Offers

Personalised offers have the potential to transform the way retailers engage with customers, making it a game-changer...

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Retail Pharmacy – Digital Personalisation Beckons…

Grocery retailers have certainly been the pioneers of mass personalisation in the omnichannel retail world. Next, with the greatest potential to benefit from personalisation in my view, will be pha...

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Woolworths' Everyday Extra Subscription — 2023's Game-Changer in Australian Retail

Wondering how Everyday Extra has become a game-changer in Australian retail? In this article, I offer my insights on ...

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Opinion — Real-time Promotions a Game-changer for Retailers

Retailers are exploring ways to "digitise" in-store sales so they can create one-on-one communication with shoppers a...

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