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United Kingdom
Phone no: 0844 824 3686

Head Office:
31 Chertsey Street,
Guildford,
Surrey, GU1 4HD

Manchester:
Digital World Centre,
1 Lowry Plaza, The Quays,
Manchester M50 3UB

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Senior Business Analyst

the role

The purpose of a Senior Business Analyst (BA) is to capture client requirements for configuration of our product, in accordance with the company vision and ensure that the implementation of our product is done in line with best practices. To strengthen stakeholders’ relationships by delivering our product to our customers whilst executing to the purple standard. Working within a small team will offer several technical and professional challenges with rewarding outcomes.

key accountabilities

Major part of this role will be working as part of the project team to deliver solutions using our awardwinning services and provide clients with technical support and guidance, in essence:

• Bridging the gap between customer and product
• Attending client site to act as pre-sales when required
• Documenting client requirements for quote processing
• Owning business requirements through the project delivery process
• Creating the technical scope of work for SOWs
• Responding to technical escalations from clients

read the full job description