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United Kingdom
Phone no: 0844 824 3686

Head Office:
31 Chertsey Street,
Guildford,
Surrey, GU1 4HD

Manchester:
Digital World Centre,
1 Lowry Plaza, The Quays,
Manchester M50 3UB

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Episode 3 - Is Loyalty Dead?

The Omnichallenge Webinar

The latest episode of The Omnichallenge explores the relevancy of traditional loyalty programs — are they still effective after 25 years, and what are the drivers of emotional vs. transactional loyalty?

Watch on-demand

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Eagle Eye AIR offers you four principal capabilities over any other digital marketing platform

Connecting with new customers

Connecting with new customers

Attract new customers to your brand or product by promoting incentives through a range of digital marketing channels.

Grow your connections
Developing digital services

Developing digital services

Develop new customer relationships and build on existing ones by providing compelling, tailored content that engages the right prospect at the right time.

Grow digitally
Rewarding customer loyalty

Rewarding customer loyalty

Deliver highly-tailored rewards through personalisation and a single customer view, driving customer loyalty across all your sales channels at your chosen scale.

Reward your customers
Rewarding staff loyalty

Rewarding staff loyalty

Your staff are your greatest asset for winning customers and fostering loyalty. Motivate employees by creating and running a tailored, intelligent and successful staff reward scheme.

Reward your staff

What your customers want

75%

of customers are not happy to receive generic promotions

59%

of millennials say it is important for a loyalty scheme to have a digital option

63%

of consumers want to receive promotions via digital channels

Blog

Everyday low price retail’s digital challenge – how to connect with individual customers?

Many successful retailers place everyday low price (“EDLP”) at the heart of their customer proposition. The likes of Aldi, Bunnings, Ikea, Officeworks, Walmart and The Warehouse commit to providing the lowest prices in their categories.

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Blog

Why you need SMS in your Marketing Toolkit

As a direct, real-time channel, SMS is a great way to engage customers in the moment. Research from 2021 highlights 95% of text messages are opened within 3 minutes of being delivered, and Juniper Research estimate 3.5 trillion business SMS will be sent by 2023.

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Blog

One Year Later: Restaurants post COVID

One year on from Boris’ first lockdown announcement, we are all too aware of how the Covid-19 pandemic has changed the world as we know it. One of the industries most impacted throughout the last year has been hospitality with these businesses having to react on a daily basis to the changing rules and regulations impacting their sector.

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Discover Eagle Eye


Founded in 2003, we have been up to quite a lot since then - from working with some of the world’s leading names through to our continuous innovation into our AIR platform and growth of our talented team into new territories. Discover the vision, our story and the people behind our rapidly-growing company.

 

More about us

Key Facts

2121800000

AIR platform volumes

in FY 2020

80%

food & beverage market coverage

Hear from our customers


We work across a wide range of sectors enabling businesses to utilise the power of digital to put your customer in focus.



 

View our case studies
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