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In-store or online: where does your loyalty lie?

New research has revealed that 9 out of 10 retail transactions in the UK ‘touch’ a bricks and mortar shop. […]

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Could customer loyalty serve up the solution to low footfall?

With high street footfall figures decreasing, retailers and brands must look at ways to grow customer loyalty and utilising digital […]

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Rebuilding consumer confidence through digital promotions

Last week, Retail Week reported that consumer confidence had plummeted at the sharpest rate in 21 years following the vote […]

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Taking the personalised approach with chatbots

Digital innovations are forcing brands to reconsider their offering and revise the way they engage their consumers – chatbots will […]

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Digital promotions in post-Brexit UK

Last week’s referendum result left an uncertain time ahead for many business leaders. The possible threat of instability and economic […]

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Majestic Wines: personalisation and digital to bring a vintage performance

The importance of meeting consumer needs and expectations is crucial in order to ensure a profitable future. Majestic Wines has […]

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Latest News

M&B drive loyalty during the Euro’s 2016 through gamification

Friday, July 1, 2016

Mitchell’s and Butlers have partnered with 3radical to create an interactive bingo-based experience for football fans during the Euro 2016 tournament, […]

All Bar One launches new loyalty app

Friday, July 1, 2016

We are pleased to announce the release of All Bar One’s new loyalty app, which we have been a part […]