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3 reasons to invest more into customer retention

The grapple between customer retention and customer acquisition is all too familiar to small and large businesses alike. With acquisition […]

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Personalisation: why knowing your customer matters

Brands now have more of an obligation than ever before to understand the spending habits of their customers. Increased competition […]

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Providing a connected customer experience

Consumers automatically turn to online channels in order to inform their purchasing decisions. This doesn’t, however, mean that the in-store […]

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Using consumer intelligence to improve customer experience

Consumer intelligence is hugely valuable for brands – whether you’re operating in the retail, hospitality or grocery sectors. Retailers can […]

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Lessons from the best loyalty cards by brands

“Do you have a rewards card?” We experience the same question time and time again at the checkout. 9 out […]

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How to deliver retail expectations to grow loyalty and add value

Increased demands on today’s digital consumer have led to a rise in ecommerce popularity; online shopping has become a flexible […]

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Latest News

Appointment of Chief Sales Officer: Helen Slaven

Thursday, May 26, 2016

We are pleased to announce the appointment of Helen Slaven as our Chief Sales Officer. Helen’s arrival strengthens our commitment to driving […]

Toby Carvery launches new loyalty app

Monday, February 15, 2016

We’re really pleased to partner with Toby Carvery to develop their new loyalty app, offering multi-tier rewards to customers to […]